This entry focuses on 5 lessons pertaining to UX which can be learned on the toilet. Surprisingly, bathrooms hold various UX secrets that are hidden in plain site. The toilet provides insights into how to design goal-oriented, task-based, time-critical user interactions and interfaces. The first tip is to focus on not creating problems for users. In the case of the bathroom, Brighton’s Dome Theatre contains a notice that reads “This is a sink.” However, men hurrying to get to a show often urinate in this sink without ever realizing it is actually a sink. Consequently, always construct design aspects for the people who will be utilizing your site while considering the context in which they will encounter the elements. Relating to this point, the second suggestion recommends putting humans first. Essentially, the best designs are the ones which were created by putting people above anything else. Observing human behavior allows for you to generate unique and creative solutions. Include elements that are going to make sense to users and enable them to get the most out of your website.
Furthermore, create simply interactions throughout your site. An example of poor execution in the realm of toilets proves to be train toilets. They are often confusing in their functionality and difficult to navigate. Tips on how to utilize a product should be embedded within the interface. The inclusion of directions shows that your design is not instinctive to use. Another tip stresses the importance of communication and not confusion. Point users in the right direction with relative ease and do not frustrate them with too many options or blocks of content. Lastly, make use of and tame the technology. In design, less is more and even less is even more. Do not include something just because you simply can. Stick to simplistic designs that enhance aspects of UI and UX. These lessons demonstrate how not to generate faulty designs which cause more harm than good to your users. You want your users to be able to feel satisfied when navigating throughout your site and leaving them with a desire to return. A positive memory of the user’s interaction with the site will be the key factor deciding their likelihood to either return to or avoid your site.